How quickly can a dealership start using ScaleDMS?

Most dealerships can get configured and trained in under ten minutes, then continue with guided onboarding for deeper workflows.

Does ScaleDMS support inventory, leads, and deal processing in one system?

Yes. ScaleDMS is designed as an all-in-one platform for inventory management, lead capture, deal workflows, digital signatures, and reporting.

Can ScaleDMS publish and manage our public dealership website?

Yes. Your team can publish inventory-ready website pages directly from ScaleDMS and keep pricing, merchandising, and vehicle details synced.

Do you provide migration support if we move from another DMS?

Yes. We help teams migrate from existing systems and spreadsheets with onboarding support focused on reducing operational downtime.

System Status

All systems are operational.

Last updated: June 22, 2026 at 6:56 PM EST

All Systems Operational

We monitor core services 24/7 and publish incidents, maintenance windows, and historical performance data here.

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30-Day Uptime

99.98%

Across core production services

Incidents (30d)

Both resolved within 60 minutes

Avg. Response Time

86ms

North America edge median

Availability Trend (30 days)

99.98%

30 days agoToday

Service Components

Sorted by severity

ScaleDMS Platform

Core application, dashboard, and workflows

30-day uptime: 99.99%

Operational

Authentication & SSO

30-day uptime: 99.99%

Operational

Database Cluster

Primary PostgreSQL read/write operations

30-day uptime: 99.98%

Operational

Integrated Mail

Inbound/outbound email processing

30-day uptime: 99.96%

Operational

Public Websites

Dealer website hosting, CDN, and SSL

30-day uptime: 99.99%

Operational

Marketplace Syndication

AutoTrader, CarGurus, Kijiji feed publishing

30-day uptime: 99.95%

Operational

File Storage & Media

Vehicle photos and document uploads

30-day uptime: 99.99%

Operational

API Gateway

External integrations, webhooks, and token validation

30-day uptime: 99.97%

Operational

Recent Incidents

Integrated Mail delay on outgoing messages

Resolved

May 29, 2026

09:42 ESTIssue detected. Outgoing messages were delayed for a subset of Microsoft 365 connected mailboxes.

10:18 ESTMitigation applied. Queue processing recovered and backlog drained.

10:44 ESTResolved. Delivery latency returned to baseline and no data loss was observed.

Marketplace feed retries elevated

Resolved

May 13, 2026

14:06 ESTIncreased retry volume observed for third-party listing feed acknowledgements.

14:31 ESTPartner connection stabilized. Retries returned to normal levels.

15:02 ESTResolved. Syndication processing fully healthy.

Scheduled Maintenance

Planned database optimization on July 2, 2026 at 02:00 AM EST. No expected downtime.

Maintenance

Need Help Fast?

If you are experiencing a production issue, contact support and include your dealership name and affected module.

Open Support Request

Looking for product updates instead of operational updates? Visit the changelog.